Technology has become an integral part of our lives. More so in the case of students, who conduct many aspects of their personal lives through their digital devices. Since educational institutes consider these students as their customers, they need to keep pace with their customers in order to understand how they can best serve them. Higher education institutions are beginning to embark on a digital transformation journey to bring their systems and technology in line with student expectations and to enhance their experience. So, how can education institutions address the dichotomy between their technological offering and student expectations? What kinds of technologies can they implement and what are the benefits for both students and the institutions themselves?
Traditionally, higher education institutions had always been under pressure to do more with less. As a result, many institutions are laden with old-school IT departments which are either at the point of requiring a complete revamp or no longer fit for practice in the modern university environment. Currently, most of the institutions have a large number of different applications and systems in use across the organization that students may need to access.
As many of the systems need to interact with each other, this presents a significant challenge. We hence see nowadays that institutions are linking all services together by opting for better-performing technological setups for a smooth experience. With the help of AI, universities are getting support like never before to manage data and use it resourcefully.
Education institutions are also implementing cloud and AI in their ecosystem. By using this, the institutions can make their systems more efficient and resourceful.
Digital transformation for education enables data analysis that gives a 360° vision of students’ performance and teaching strategies so that institutions can quickly address any area of concern. With proper analytics, institutions can exercise better control on the outcomes of their digital learning.